Delete your CRM Dost account

How to request deletion

1. Sign in to the CRM Dost app, or at admin.crmdost.com.
2. Open Settings, then the Account tab.
3. Tap Delete Account, tell us why, and tap Submit Account Deletion Request.

If you cannot sign in, or have already removed the app, email privacy@crmdost.com from the email address registered to your account, with the subject “Account deletion request”. Include your name and your company’s name.

What happens next

• We contact you within 72 hours to confirm the request really comes from you.
• Once you confirm, your data is deleted within 7 days.
• If you are the only Owner of a company in CRM Dost, first make another member an Owner, or tell us you want the whole company deleted — in which case all of its data is deleted as described below.

What is deleted

• Your account and profile: your name, email address, phone number, profile photo and sign-in.
• Your personal settings, and the device tokens used to send you notifications.
• If you delete a whole company as its Owner: all of that company’s data, including leads, contacts, attendance and location records, property listings, campaigns, templates and uploaded files.

What is kept, and for how long

• Work in a company you do not own. Records you created there — leads, notes and activity history — belong to that company and stay with it so its team can keep working. Ask your company’s administrator if you want them removed.
• Payment and invoice records are kept for as long as tax and accounting law requires, then deleted.
• Backups. Deleted data can remain in our backup copies until they are overwritten, which happens within 30 days.

If you cancel a subscription without asking for deletion, the company’s data is kept for 90 days after cancellation and then deleted, as our Privacy Policy explains.

Questions

Write to privacy@crmdost.com.